![]() ![]() Customer ServiceĬustomer reviews on the BBB and Trustpilot make up the bulk of the customer service score. Both Endurance and CARCHEX have both, so we award both of them with a perfect 5.0 score. The transparency score comes from whether a warranty company offers a money-back guarantee and whether it provides sample contracts for its warranty plans on its website. ![]() We also looked at what deductible options each company offers as well as any applicable discounts. In each case, we used different vehicles and warranty plans in order to get a cross-section of what each provider charges. ![]() To determine a cost score, we got several quotes from both providers. Endurance scores a bit higher in this category as it’s a direct provider of its warranty plans. Endurance has six levels of coverage and CARCHEX has five. We consider a warranty provider’s coverage options when determining this score. We weigh a company’s longevity, availability, and partners as well as its score and accreditation status from the Better Business Bureau (BBB). When scoring extended warranty companies in this category, we look at a few different factors. When comparing car warranty companies, we look at the following scores side by side. We update our review standards multiple times a year to ensure that we’re providing you with the most current and accurate information about extended warranty providers. ![]()
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